Care Guide - Customised Clothing

Follow these guidelines to help keep your personalised garments looking their best for longer. Because the garment is customised, also check the care label, then apply the points below.

Wash new garments before first wear to remove any manufacturing residues, packaging odours or irritants, and to help soften the fabric.

Wash inside out

Turn garments inside out before washing to protect prints, embroidery and other customisation from friction and direct contact with the machine.

Close zips before washing

Close all zips so they do not snag the fabric or damage customisations.

Wash at 30°C

Use a cool wash to help preserve colour, fabric and decoration, and to reduce the risk of shrinkage or damage.

Use mild detergent only

Do not use bleach, harsh detergents or fabric conditioner. Choose a mild detergent suitable for delicate or decorated garments.

Do not overload the machine

Leave enough space for water and detergent to move freely. Overloading can increase rubbing and reduce cleaning quality.

Wash with similar colours and fabrics

Especially for the first few washes, wash with similar colours and similar textured items. Some dyes and pigments can transfer when wet.

Dry promptly

Dry the garment soon after washing. Air dry where possible. If using a tumble dryer, choose a low or delicate setting only, and make sure the garment is fully dry before storing or wearing.

Do not dry-clean

Dry-cleaning chemicals can fade, discolour or damage customised areas.

Iron with care

Iron inside out on the lowest suitable heat setting. Use a pressing cloth over decorated areas to help protect prints and embroidery.

Please note: Failure to follow this care advice may invalidate the warranty on your garments.