Shipping policy

Delivery

HOW WILL MY ORDER BE SENT?
UK shipping methods:
Royal Mail Tracked 48 (free delivery option)
Royal Mail Tracked 24
International shipping methods:
We currently do not ship outside of the UK & NI.

HOW MUCH DOES MY DELIVERY COST?
UK Shipping:
Orders of £35+ qualify for free shipping.
Under £35 the postage costs are as follows:
Royal Mail Tracked 48 is £3.99
Royal Mail Tracked 24 is £4.99
International Shipping:
We currently do not ship outside of the UK & NI.

HOW LONG WILL MY UK DELIVERY TAKE?
If you place your order before 15:00 GMT, we will endeavour to dispatch your order the same day, Monday - Friday. (NB Orders placed on a Scottish public holiday will be dispatched the next working).  NB: Custom orders have different timescales.
UK Shipping:
Royal Mail Tracked 24 - delivery estimate 1-2 working days.
Royal Mail Tracked 48 - delivery estimate 2-3 working days.
International Shipping:
We currently do not ship outside of the UK & NI.

HOW CAN I TRACK MY PARCEL?
You will be sent an email notification when your order has been shipped. This email will include your tracking number and details on how to track your order.

MY PARCEL HAS NOT ARRIVED, WHAT DO I DO?
We recommend checking your tracking information online for the status of the parcel.
"Sorry, we missed you" cards, are not always left by Royal Mail and parcels can sometimes be held in the sorting office without notification.
If you still haven't received your parcel after checking the above, please contact us and we will assist you.

CAN I COLLECT MY ORDER INSTEAD?
Yes, we offer a free Click & Collect service on all orders. Orders can be collected from us at:
WrightSport
4 Davaar Place
Newton Mearns
Glasgow
G77 6ST
Please select "Pick Up" as your delivery method at the checkout page, if you'd like to collect.
You will be notified by email when your orders are ready for collection. Please check our opening times before collecting or give us a call on 0141 637 7001.